Wednesday, December 29, 2010

Just a few more days!!

We will be introducing our new products in just a few more days on www.str8fire.net If you have not seen out 2 new products on the front page, please go now and take a look. We have come up with 2 new exquisite blends.....One we are calling Captain Good Times, and the other will be called Friendly Nebula...we are very excited about these two blends for several reasons: first one being that we are using only fresh organic herbs for this potpourri. No sticks, stems, wood chips, etc etc etc.......you will see the difference right away when you open our packages.....

A lot of people have been asking us if we will continue to sell our fundamental 3 gram fat sax.....Our answer to that is HELL YEA!!! We will never give that up....we have just added a 2 on the back of the fat sax to give us fat sax 2. Just like our new premium blends, our classics will have a new 50 state legal blend of products that is totally cool to have.
Just stay tuned in to the website and we should have all str8 fire reg products back on the shelves by Saturday!!
We look forward to seeing everyone again on January 1, 2011 and we hope that you and your families have a wonderful and happy New Year!!

Thursday, December 16, 2010

New Products will be coming in approximately one week!!

Hello to all

We are very excited about our new products that we will be introducing next week. We have been working feverishly to not only continue providing you with superior customer service, but to also continue providing superior products. Our promise from the beginning was to continue evolving our product and thats exactly what we are doing.
The ban from the dea has forced us to create new products, but I must admit that we have had lots of fun developing our new products. We were not willing to compromise quality for cost so do not worry about receiving sub-par products.
We have come up with 3 new products and one new aroma. You will still be able to order all of your classic aromas that was available before, but now the products have been re-formulated to meet the legal guidelines that was set fourth by our one and only friendly government!!
In the meantime, we still have plenty of of the old product left, whatever we do not sell will be used at our Christmas party ; ) You can place your order at our website www.str8fire.net
Have a great day!!

Tuesday, November 30, 2010

D.E.A. Ban on synthetic cannabanoids

One week ago, the DEA issued an emergency ban on 5 of the chemicals that are used in the manufacturing of herbal incense products. Included in this ban was jwh 018 jwh 073, and jwh 200. Also CP 47,497 and cannibicyclohexanol. What does this mean? Str8Fire incense will not be selling anymore products that contain any of the banned chemicals. Our desire is to continue delivering quality products to you while maintaining full legal compliance.
We will be introducing a new product to counteract the up and coming ban and furthermore, we will make sure that our quality remains consistent to our current standards.
This is not really bad news, because the ban doesnt go into effect until the end of December. (approximately Dec 23rd) So we still have time to sell our current products.
We have cut the prices on all of our products, so we can clear our shelves for the up and coming new products that we plan to sell. Our temporary discount prices are as follows:

3 gram fat sax only $8.00
1/2 oz super sax only $35.00
1 oz mega sax only $65.00
2 oz Ultra Sax only $120.00

So far, we have had an incredible response to the DEA ban and a lot of our customers are returning after weeks and months of silence to stock their shelves with our premium products.We just want to say thanks to all, we really appreciate your responsiveness and support...You guys ROCK!!
Although we have not announced a date which we will be introducing our new products, we will definitely have them in place in time where we can continue to provide you with the seamless service that you have become used to. Go to our website order page to purchase your "classic" herbal incense blends now. We are now accepting visa, amex and alertpay.We are also still offering phone support for those who need it. We can be reached at  (219) 262-9152 9 am to 9 pm. We are not always sitting in front of the phone, so if you dont get us, just leave a message and we will call you back.
Thanks again for your support and stay tuned for our new lineup of product

Sunday, November 21, 2010

New Aromas, New Size, New Products

Hello to all,

We are trying some new things. One includes offering different aromas of your favorite product. We now offer three different aromas of every size combination: vanilla, strawberry and blueberry. We will add more aromas later on if it goes over well, so stay tuned.

We are also offering a full 2 ounce package of our products! Yes, you can get 2 ounces of Str8Fire Reg for $145.00.

So you now have MORE OPTIONS  for your pleasure. We will be introducing more products after the holidays so stay tuned.

Once again, we want to thank everyone for their continued support of our site and sticking with us when things got rough with the payment processors....lol
please visit our site to browse our new aromas at www.str8fire.net

We hope everyone have a great Thanksgiving!!

Friday, November 19, 2010

New Payment Options

Hello to all,

We have finally been approved for our payment buttons through Alertpay....this is not the final solution to our payment processor challenges, but its certainly a step in the right direction. You can now purchases our products using your Visa or American Express through the buy it now buttons on the product page.
We are still working on trying to get a solution for Mastercard, so if you are a Mastercard holder, please be patient as we are working everyday on this challenge.
You may also request email invoices like we have been doing for the past month. Just send us an email at str8fireincense@gmail.com
Visit our website at www.str8fire.net

Saturday, November 13, 2010

New Shipping Policies

Hello to all,

As you all know we here at Str8Fire Herbal Incense have provided free shipping on all of our orders. This included free 1st class delivery with tracking on all orders under $40.00 and free priority on all orders over $40.00.

Effective November 11, 2010 We regretfully had to change this. The post office is starting more and more to lose our orders through first class mailings.(yes, even with the tracking numbers). Which requires us to either replace the clients order, or tell them that they are out of luck. Of course we wouldnt tell you anything like that, but the postal system is causing us great loss.

We have come up with the following for new shipping rules:
From now on, we are shipping all orders with 2 day priority. We have not had any losses using this method.
All orders under $40.00 will be charged an extra $4.75 to cover the cost of flat rate priority shipping.
All orders  $40.00 and above will continue to receive FREE priority shipping.

What this means for you is a little added extra cost, but also much improved delivery times and greater reliability.

For some of you who have only ordered half ounce and full ounce packages, you have no idea what I am talking about, because we have only shipped first class to you. But for you who have had to wait for days on end for your package through through 1st class, you feel my pain.

Our goal is to continue to provide excellent customer service to you while giving you the best prices and quality available for herbal incense.

Thanks and take care
Robert

Friday, November 12, 2010

Welcome to Our Blog: Str8FireIncense

Welcome to the official blog for Str8Fire Herbal Incense!

In an effort to further increase our outreach to our customers, we at Str8Fire Herbal Incense have established this blog. Our customers are very important to us, so we are constantly striving to make improvements. You are more than welcome here! You can do just about anything you like , except be rude or inconsiderate. We are going to start adding entries here as our circumstances change. We will also use this blog to keep you updated on ongoing circumstances, such as our payment processor status and likewise.We hope to expand this blog to the point where it will benefit everyone who visits our web page. We also welcome your input. you are free to comment on any post we have written in this blog.
If you have not yet visited our website, please do so now at www.str8fire.net
We offer a variety of Superb Herbal Incense Blends.
Thank you for visiting!!